Here at Savage Training Group, we give law enforcement officers the training they need to respond to critical incidents with confidence, however, we know you might have questions. Listed below are answers to some of the most common questions we have received:
In-Person Training Delivery During the COVID-19 Pandemic
At Savage Training Group, the health and safety of our students is of the utmost importance. We have been working with hosting agencies to make sure that they can safely accommodate our in-person courses. Although each locale has their own local regulations, we are committed to delivering our training courses in accordance with those regulations. Our staff will continue to monitor the COVID-19 situation and ensure we are following appropriate safety practices. we’ll also continue to create on-demand training courses for those wishing to attend training online.
For a complete list of our upcoming in-person course dates, please visit our Training Schedule page.
Last updated August 23, 2021
How do I know if there are still spots available in a course?
What, if anything, should I bring to a course?
What is the recommended attire for attending a course?
What if I can’t make it to a course I signed up for?
If you can’t make it to a course you signed up for, we would appreciate being notified, and if your cancellation is within the cancellation window described in our cancellation policy, we will issue you a refund. Please use our online contact form to contact us so we can help, and include your order number.
Please note there are no exceptions to the cancellation policy.
If I request a refund, how will it be paid?
Refunds will be paid the same way they are received. If you paid by credit card, the refund will go back to the card. If you paid by check from an invoice sent to your department, a check will be sent by mail.
Remember, refund requests must be received within the cancellation window as described in our cancellation policy. There are no exceptions to this policy.
It takes a great deal of planning and logistical work to deliver the best training for our students, so thank you for your understanding.