Critical Incident Response & Legal Update for Dispatchers

(8 Hours)

California POST Certified: #1345-31048 – Plan N/A

Need certification for your state?

All of our courses are California POST certified because we are based in California. However, we present courses all over the United States and we’re happy to work with you to obtain certification in your particular state. Contact us to start a discussion about getting the process started.

Learn the new laws that are causing officers to respond differently and the modern tactics they are using in the field in this intensive 8-hour course for public safety dispatchers.

This course helps public safety dispatchers understand how recent changes in laws and unprecedented public scrutiny have caused a shift in the way officers respond to calls. We’ll discuss modern police tactics that dispatchers need to know about including disengagement from the mentally ill in crisis, use of force incidents, and more.

Learn about the new use of force laws
Learn why officers are asking for things on the radio that they never asked for before
Learn why field supervisors are calling for a disengagement or even a non-response
Examine how high-profile incidents have affected the way officers respond
Become informed and be an asset to your officers in the field

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Your Instructors

Kristy Dorton

Instructor Kristy Dorton is an active-duty Public Safety Dispatcher II and Communications Training Officer with the Sacramento Police Department. She is also a California POST Master Instructor.

More about Kristy

Dan Flippo

Deputy Chief Dan Flippo recently retired from the Santa Cruz, CA Police Department. Dan has 29 years of experience in SWAT and Patrol and is also currently an instructor with the National Tactical Officers Association. Dan is the lead instructor for our Critical Incident Response programs.

More about Dan

Upcoming Presentations: