Response to the Non-Criminal Barricade®

Disengagement & Special Relationships

Online and In-Person Training


Online Training

Enroll in our new Response to the Non-Criminal Barricade Training Online Course

If you are like a lot of law enforcement professionals you’ve considered these questions:

  1. What should officers do with a suicidal person alone in their own home who refuses to exit?
  2. Do officers have a legal duty to take action to try to save the subject from harming themselves?
  3. When is it appropriate to disengage from a non-criminal barricaded suspect and will officers be found liable if the subject harms a third party?

The way law enforcement officers respond to a mentally ill person in crisis is a topic of intense debate. In this course, we’ll first answer each of those questions and discuss the relevant laws about liability and the “special relationship” doctrine. We’ll examine several case studies, some which resulted in the agency being found liable and some where the agency was not. You will hear the actual incident audio from a dramatic California incident in which the police disengaged. You’ll learn the modern tactics your agency can use to both limit liability and prevent a violent confrontation.

Each student will receive:

  1. A simple one-page decision making cheat sheet to help guide your decision making regarding when to engage, disengage and re-engage.
  2. A collection of policies and best practices from various agencies. You are going to walk away with the “industry standard” information.

Why You Need to Attend this Course:

About our Online Course:

Your instructor, Scott Savage, is a recognized expert in the response to non-criminal barricades. Scott is an experienced law enforcement officer who has not only commanded these types of incidents in the field, but also trains officers all over California and beyond on how to do the same. His study of the subject has included gathering best practices from agencies both in and outside of California. Scott is a dynamic speaker who is passionate about bringing this important information to the law enforcement community.

What are students are saying:

“Two days after taking this course, I was the on-duty Sergeant when a male, cut his own neck and barricaded inside his apartment. His wife and two children were unable to escape. I immediately thought about your class and formed a React Team, who was able to rescue the wife and kids through a window. The whole time, I continuously reviewed your class in my mind. Although I’ve dealt with these situations before, I felt very confident in my leadership and decision making. I was even complimented by the Lieutenant who arrived. Thanks for the great class!”

— Sgt. J. Ruttschow, Monterey PD (CA)

“Attend this course! It’s by far the best course I have attended, and it can help you and your agency survive these types of calls.”

— Sgt. Rodney Cancio, Fresno PD CIT Unit (CA)

“This course brings clarity to a confusing a complex issue.”

— Ofc. A.M., Santa Clara County Law Enforcement Agency, (CA)

“After attending I am more prepared and confident. To anyone on the fence about attending, I would highly encourage they do, especially if they are a supervisor or above.”

— Lt. Jose Cardoza, Santa Clara County SO (CA)

“After attending I feel confident and educated. I would tell anyone who is on the fence about attending that this is the best course I have ever attended.”

— Dep. Sami Medina, Santa Cruz County SO (CA)

“My favorite part of the course was the disengagement decision-making model. This is a “must-see” class for any supervisor!”

— Sgt. Pete Beninger, Mountain View PD (CA)

“Before attending, I was uncomfortable about what would happen to the family or neighbors if they were harmed after we walked away. I now have a better understanding of the special relationship and detrimental reliance doctrine.”

— Sgt. W. Burnett, Santa Cruz County SO (CA)

“This course was engaging and thought provoking because of the instructor’s style. Very useful resources were provided, and I am now more prepared to handle these types of calls.”

— Lt. T. Lera, Santa Clara County SO (CA)

Realistic De-escalation & Tactical Withdrawal Training

Most every police agency is searching for de-escalation training for law enforcement. But the best agencies want training that isn’t just “check the box” training. This course delivers! Instead of vague philosophical notions about de-escalation, this course presents specific guidance that your officers can put to use immediately. Looking for meaningful tactical withdrawal training or mental health crisis response training? This course will give your officers and supervisors specific tools they can use to save lives and prevent liability.

Target Audience

The target audience for this course are:

  • Patrol Officers and Field Supervisors – When it comes to de-escalation training for law enforcement, your front-line personnel need the best decision-making tools.
  • Hostage and Crisis Negotiators – There is huge need for advanced training courses for hostage negotiators and this course delivers.
  • Law Enforcement Policy Makers – Students in this course receive immediate access to our collection of the best non-criminal barricade policies from across the US.
  • Law Enforcement Dispatchers and Call Takers – Liability often attaches when promises are made to an individual. Public Safety Communications staff need to know what to avoid saying to a caller before the police arrive. Without this training, your call takers may be triggering the “special relationships” doctrine and not even know it.

The reason this course is ideal for police dispatchers and call takers is simply this; liability often attaches when promises are made to an individual. Public Safety Communications staff need to know what to avoid saying to a caller before the police arrive. Without this training, your call takers may be triggering the “special relationships” doctrine and not even know it.